Welcome to Brannan!

These terms and conditions outline the rules and regulations for the use of Brannan's Website, located at https://brannanofficial.com/.

When you enter and use this website, we assume that you agree to abide by these terms and conditions.

Do not continue to use https://brannanofficial.com/ if you do not agree to take all of the terms and conditions stated on this page.

Terms Of Use

1.1: Website

You can use the official website of Brannan free of cost. Any content available on the website can be changed and we don't assure its availability. We govern the right to change or update the content on the website without any notice. We will not be held reliable if the website went unlive temporarily for any reason.

The information provided on the website is for the general understanding of the user. The user should keep in mind that we do not provide any advice that you should rely on.

You may use the website for your personal use only. 

1.2: Accounts and Passwords

To access the full functionality of the website or to place an order, you have to register an account with us. You will be asked to share some information including your name, email, contact and will request you to create a password. It is advised to you that you keep the password confidential and do not share it with any third party.

If you suspect any misuse or fraudulent activity under your account, notify us at your earliest via email. However, you are fully responsible for any unauthorized activity from your account.

1.3: Intellectual Property

Brannan holds the license to the intellectual property rights for all the content that is on the website http://brannanofficial.com/. The ownership of all intellectual property rights is retained. Any unauthorized usage of our content will charge you with copyright violation.

You may use the content for your personal use under a few particular conditions. You must not:

  • Republish the content from our site as your content.
  • Duplicate or copy the website content.
  • Sell or sub-license content from our website.
  • Any downloaded content shall only be used for a non-commercial activity.

2. Terms Of Sale

2.1: Ordering

To place an order on our website, you either have to log in through your account or proceed as a quest. You are expected to follow the procedure given to place the order and submit every detail that is required. Before placing the order, ensure that all the information provided from your side is accurate.

Once you place your order, it’s our time to accept the order. If we accept your order, we will send a confirmation email with the expected delivery time.

2.2: Delivery

We will inform you of all the delivery details through a confirmation email. The confirmation email will include your ordered item, prices and tracking number.

2.3: Shipping

Items will be shipped via Australia Post within three to five business days. The shipping of the product may take longer than five days due to any unusual circumstances. This may take 2-3 more business days.

  • Free domestic standard shipping is included with all Brannan orders over $150.00.
  • Shipping rate is $9.50 and express's is $12.50.
 Free domestic standard shipping is included with all Brannan orders over $150.00.
 Items will be shipped via Australia Post within three to five business days. You will receive confirmation email with tracking number.
 International orders will incur an additional shipping fee of the Australia Post rate to your chosen address. Please contact us if you have any issues.
 You should receive your items in a timely manner however due to our shipping facility being in a rural location please have patience as sometimes it takes a little longer.
Please recycle all our shipping materials as we all need to work together in caring for our beautiful earth. 

2.4: Refund Policy

Any Brannan items purchased in stores must be returned to the original store of purchase and refunds or exchanges cannot be processed through the website. We offer returns for a change-of-mind full-price item. The refunds are only catered if it is requested within 30 days of the purchase.

The refund may include:

  • Monetary compensation
  • Complementary items
  • Replacement with a new piece
 If you wish to return a bag you can do so within 14 days of receiving your order. Please email us admin@brannanworld.com if you wish to return your item.
 Brannan does not cover the cost of postage of the item you wish to return. 
Items returned must comply with the following;
-Still be in their original packaging,
-Items have not been used,
-Items still have original tags
If an item is faulty please email us at admin@brannanworld.com and we will address your concern.

 

Only items purchased through the Brannan website can be returned to the Brannan website. If you have purchased items through another store please contact them for their returns policy.

2.4.1: How To Refund

Customers can start the refund process by requesting a refund through email. Please email at brannanofficial@outlook.com and our team will assist you as soon as possible.

Customers are eligible for a refund by matching the following criteria:

  • The item purchased has not been worn or used by anyone.
  • The item purchased has all the original tags and labels intact.
  • The item purchased has any defect.
  • Refunds are requested within 30 days of the purchase.

2.4.2: Nullification Of Refund:

In the following cases, your refund is subjected to nullification:

  • Prior approval/ feedback on the product.
  • Late request for a refund.

2.5: Cancellation Of The Order

You can exercise your right to cancel your order only before the order goes into the process. To amend an order that has not been processed, request it through email. However, we do not guarantee cancellation in any case.

3. Disclaimer

We disclaim all warranties, representations, and conditions related to our website and its usage, to the fullest extent permitted by applicable law. However, this disclaimer does not limit or exclude our or your liability for death, personal injury, fraud, or any liability that cannot be limited or excluded under applicable law.

As long as our website and its contents are offered free of charge, we will not be held liable for any type of loss or damage.

4. Changes To Terms & Conditions

Brannan has all the authority to change the terms and conditions at any time of the year. We request you to visit our website occasionally to get updated on the changes.

5. Contact Us

In case you have any queries regarding the terms and conditions, you are requested to contact us through email.

Please contact admin@brannanworld.com